Refund and cancellation policy

Returns and exchanges are governed by the Antha Terms of Use, last updated August 15, 2026. The applicable section:

Returns and Exchanges. In our sole discretion, we may choose to accept returns on products in their original, unopened condition purchased through the Site within 30 days of the date that the product is delivered to you. You may contact us any time within 30 days of the date that the product was delivered to you in order to request a return. Refunds will be provided once we receive the product back and the product has been inspected to confirm its condition, which may take up to twenty-one (21) days after receipt of the returned product(s). We reserve the right to remedy user issues and concerns on a case-by-case basis and to resolve customer issues and concerns based on the facts and circumstances of each user. We do not offer refunds for partially used subscription periods, if applicable, although we may provide refunds on a case-by-case basis in our sole and absolute discretion.

It is your responsibility to inspect all products promptly upon receipt for damage attributable to the carrier and to make claims directly to the carrier for such damage. The furnishing by us of a product to you constitutes acceptance of that product unless you provide notice of shipping damage or quantity to our customer support team within ten (10) business days of delivery to your designated address.